Faq

Every Haiku piece is made-to-order at our atelier to ensure the highest level of craftsmanship. The standard lead time is **8-12 weeks**. This allows for meticulous joinery, precision assembly, and the natural curing time required for our organic finishes.

Yes. We utilize premium solid hardwoods finished with **Zero-VOC, plant-based oils**. Unlike mass-produced furniture that uses engineered woods and toxic adhesives, our pieces do not “off-gas,” ensuring your indoor air quality remains pure and healthy.

Wood is a living material. Every tree has a unique fingerprint of knots, grains, and mineral streaks. While we select the finest slabs, no two pieces are identical. This “perfect imperfection” is what gives our furniture its soulful, one-of-a-kind character.

Because we use natural finishes, maintenance is simple. Dust with a soft, dry microfiber cloth. Avoid harsh chemical cleaners. Every 1-2 years, you may apply a thin coat of natural wax or oil to nourish the wood and enhance its protective patina.

We ship globally with white-glove delivery partners to ensure your piece arrives safely. Regarding customization, we offer bespoke adjustments for most designs—including dimensions and material finishes—to ensure the piece fits perfectly within your specific architectural space.